01
Standards & Guidelines
Inspection and Evaluation Procedure
MSOCB procedures for inspection planning, audit, evaluation, scheduling and operator compliance under NPOP.
Resource Centre
Documents for
public reference.
Find and access relevant MSOCB documents in one place. Browse by category or search for a specific resource.
02
Complaints & Appeals
Policy for Handling and Dealing with Appeals
MSOCB policy for receiving, investigating, reviewing and deciding appeals against certification decisions.
03
Operator Information
Rights and Duties of Operators
Information on operator responsibilities, access for inspections, certification claims and compliance with NPOP requirements.
04
Complaints & Appeals
Complaints Procedure
Information about the process for submitting and handling complaints related to MSOCB and its certification activities.
05
Public Information
Clause 6.11 — Public Information
Public information and disclosure requirements relevant to MSOCB.
Documents are provided for public reference. Please refer to the individual document for its contents and applicable details.